Refund Policy
Refund Policy
At Pixster Studio, we strive to create high-quality apps and ensure a great experience for our users. Our apps are monetized through in-app purchases (IAP) and subscriptions, and we follow the refund policies set by Apple and Google for their respective platforms. Below, we explain how to claim a refund and the steps you can take if you encounter any issues.
At Pixster Studio, we strive to create high-quality apps and ensure a great experience for our users. Our apps are monetized through in-app purchases (IAP) and subscriptions, and we follow the refund policies set by Apple and Google for their respective platforms. Below, we explain how to claim a refund and the steps you can take if you encounter any issues.
Refunds via Apple App Store
Refunds via Apple App Store
For users who made purchases through the Apple App Store, refunds are managed by Apple. If you believe you are entitled to a refund, please follow these steps:
1. Open the Apple App Store on your device.
2. Navigate to your account and select “Purchase History.”
3. Find the item you want a refund for and click “Report a Problem.”
4. Select the reason for your refund request and submit it.
You can also visit Apple’s support page for more details.
For users who made purchases through the Apple App Store, refunds are managed by Apple. If you believe you are entitled to a refund, please follow these steps:
1. Open the Apple App Store on your device.
2. Navigate to your account and select “Purchase History.”
3. Find the item you want a refund for and click “Report a Problem.”
4. Select the reason for your refund request and submit it.
You can also visit Apple’s support page for more details.
Refunds via Google Play Store
Refunds via Google Play Store
f you made a purchase through the Google Play Store, refunds are managed by Google. To request a refund:
1. Open Google Play on your device.
2. Go to “Order History.”
3. Locate the transaction, tap “Report a Problem”.
4. Submit your request, and Google will handle your refund.
For more information, please visit Google’s support page.
f you made a purchase through the Google Play Store, refunds are managed by Google. To request a refund:
1. Open Google Play on your device.
2. Go to “Order History.”
3. Locate the transaction, tap “Report a Problem”.
4. Submit your request, and Google will handle your refund.
For more information, please visit Google’s support page.
Contact Us for Resolution
Contact Us for Resolution
If you experience any issues with our apps or subscriptions, we encourage you to contact us first before requesting a refund. We are committed to resolving your issues promptly and ensuring your satisfaction.Please reach out to us at feedback@pixsterstudio.com with the following details:
- Your name
- The app or subscription in question
- A brief description of the issue
Our team will work with you to resolve any concerns, and if necessary, guide you through the refund process. Thank you for choosing Pixster Studio!
If you experience any issues with our apps or subscriptions, we encourage you to contact us first before requesting a refund. We are committed to resolving your issues promptly and ensuring your satisfaction.Please reach out to us at feedback@pixsterstudio.com with the following details:
- Your name
- The app or subscription in question
- A brief description of the issue
Our team will work with you to resolve any concerns, and if necessary, guide you through the refund process. Thank you for choosing Pixster Studio!