WHERE DOES THIS POLICY APPLY?
IN WHAT CIRCUMSTANCES DO WE OBTAIN THE INFORMATION FROM THE USER AND HOW IT IS USED?
It goes without saying, we can’t help you have an awesome user experience without some information about you.
When you register on our resources like website or application some information is stored such as name, password & date of birth. Also, when you register through third party app like Facebook and Gmail some data is collected. You can refer to the privacy policies of these websites for further info.
INFORMATION YOU GIVE US
You choose to give us certain information when using our services. This includes:
When you create an account in some of our services, you provide us with your login credentials, such as email address, name, and password.
To use certain features in our services, you may allow us to access your camera or the microphone. Depending on your device, Apple and Android system will ask for your permission before allowing us to access these features.
We also request you to provide your activity levels, gender, height, start weight, goal weight and macros preference.
Features that allow you to share content about your use of our services with your connections or through your social network.
We will also collect your Information when you use our app such as when you post or share material, upload data, request further services or make selections using our app, if such functionality is available in the app.
As you continue to use the Services, you will regularly provide us with further personal data. It follows from the nature of the Services that we must process such data that you upload to the Services to enable the Services, for example, we will process your weight data and calorie intake to enable the monitoring and presentation of your personal goals (whether it be weight loss or weight gain). This processing is a pre-requisite for us being able to offer the Services to you.
If you connect to the Services using a Third-Party Application (e.g., GoogleFit / Apple HealthKit, Facebook) we will collect and use your personal information from such Third Party Applications such as your username, name, profile picture, country, hometown, email address, date of birth, gender as well as such health data that you choose to synchronize with our Services.
Some of the data mentioned above, collected from you and processed by us for certain features of the Services, is possible for us to delete and cease processing for the future if you so require, without you having to terminate your use of the entire Services, i.e., not all data (submitted over time by you to us either directly or through third-party services) is required for you to still be able to use the Services. If you want us to cease processing certain data about you under this category, we will inform about the consequences of such cease, i.e., how it will affect your use of the features of the Services.
Our app shares personally identifiable information only when required to complete your order. We do not otherwise share personally identifiable information with any third parties.
When you continue using our Services you regularly upload personal data onto your account such as, depending on your use of the Services; your calorie intake, weight loss goal/weight gain goal, activity/diet routines, your body measurements and your activity.
Recognising the highly personal nature of this information, we take special precautions to protect such information. All the data is encrypted and stored on our server.
INFORMATION WE RECEIVE FROM OTHERS
In addition to the information, you provide us directly, we receive information about you from others (wherever applicable), including:
We may receive information about you from our partners, for instance where our ads are published on a partner’s website or platform (in which case they may pass along details on a campaign’s success).
If you purchase a subscription in our apps, neither Google nor Apple provide us with any personal information of the subscription purchaser (like name, email, or payment information). Only anonymised data gets passed to us.
Information collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, time spent in the app, features you’ve been using, advertising that you click on).
Movement Data: If you opt-in, some services may collect movement data from your device.
We collect information from and about the device(s) you use to access our services, including:
Geolocation data, which is any information which indicates the geographical position of your device, and which may include the time the location was recorded, and may include precise (e.g., GPS-level) location data.
information on your wireless and mobile network connection, like your service provider and signal strength.
hardware and software information such as IP address, device ID and type, app crashes, app version, advertising IDs (such as Google’s AdvertisingID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’s settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address).
HOW WE USE INFORMATION.
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to communicate with you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples. This data is used for Analytics, contacting the user. Monitoring, sometimes advertising etc.
To administer your account and provide our services to you
Deliver our services to you and ensure their optimal functionality and operation.
Identify, establish, and manage your account and our relationship with you.
Provide you with customer support and respond to your requests.
We use your email address, name, country, and language for customized marketing purposes.
When we collect your precise geolocation data (subject to your consent) (which may be via the device’s cellular, Wi-Fi, Global Positioning System (GPS) networks and/or Bluetooth information), we do so to provide you with our location-related products and services, for example to provide you with forecast and weather alerts for your location.
If you have registered with an app using your social media account details, we may use the information we receive from your social media provider to identify which of your friends are also using our services so that you can connect with them in our app.
In some services, to ensure a consistent experience across your devices
Link the various apps and devices you use, so that you can enjoy a consistent experience of our services on all of them. This will allow us to form a single view of your use of our services, so you can easily access your content on multiple devices. For this purpose and better user experience generally, we may use and combine your personal information which we collect across different services used by you.
To improve our services and develop new ones
Develop new features and services (for example, we may decide to build a new feature further to requests or feedback received from users).
Conduct research and analysis of your behaviour about your use of, or interest in, our products, services, or content to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behaviour). This software may record information such as how often you use the services, what happens within the services, aggregated usage, performance data, app errors and debugging information, and where the apps were downloaded from.
To communicate with you
Communicate with you by postal mail, telephone and/or mobile devices (including through in-application advertising) about products or services that may be of interest to you either from us, our parent, or subsidiary companies or other third parties. If you do not wish to receive in-application advertising, in some cases you can upgrade to the paid version of the app.
When you share your information with us via a social network provider like Facebook, we use this to show information on your social network profile (subject to your privacy setting and preferences for such social network) and to allow you to share information about our services with your connections or on your social network profile.
With your consent (where needed), to send you email marketing in order to provide you with information about services that you may find of interest. We also send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, service availability or modification of key features or functions.
To prevent, detect and fight fraud or other illegal or unauthorised activities
Perform data analysis to better understand and design countermeasures against these activities
Retain data related to fraudulent activities to prevent against recurrences
To ensure legal compliance
Comply with legal requirements
Assist law enforcement
Enforce or exercise our rights.
To process your information as described above, we rely on the following legal bases:
Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service, we use your information to maintain your account and provide our cool features to you.
Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyse users’ behaviour on our services to continuously improve our offerings and we process information for administrative, fraud detection and other legal purposes.
In addition, the Application and/or Website may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application and/or Website.
COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We sometimes work with third parties to deliver ads or offers. Sometimes we or these third parties do so through a mobile “SDK.” The SDK is a bit of computer code that app developers can include in their apps to enable data to be collected and ads to be shown. We may use this and similar technology to deliver certain advertising through mobile applications and browsers based on data associated with your mobile device, and we may work with third parties who likewise embed their SDKs into our services, for third party advertising. If you’d like to opt-out from having ads tailored to you in this way on your mobile device, please follow the instructions below or in the app (as applicable).
If you wish to opt out of interest-based tracking through your mobile device, you can do so through your device “settings”, as follows (but please note that the below is for informational purposes only and Apple, Google, or other device platforms may change the manner in which their “opt out” settings work at any time): Please note that if you opt out through these settings, you will continue to receive advertising after you opt-out, but it may not be tailored to your interests. For instance, that advertising may be based on your real-time or “contextual” application usage or general location inferred from IP address.
Opting Out on Android Devices
If you have an Android device and would like to opt out of interest-based advertising, you may do this as follows:
Open the Settings app on your device
Go to “Google”
opt out of interest-based ads
SECURITY OF THE PERSONAL DATA WE PROCESS
The security and integrity of your personal data are important to us. In addition to complying with applicable relevant personal data regulation, we use accepted industry standards, technologies, and procedures, such as firewalls, security software, etc., in order to protect the integrity of your personal data and to prevent any unauthorized access. However, no system can be 100% secure, and despite our efforts, there is always a risk of unauthorized access to your personal data. By using our Services, you assume this risk. We also urge you to use a unique and strong password to your user account on the our services as well as to protect such password. You should further limit access to your computer and browser and log out after having used the Services.
IS OUR EXACT LOCATION TRACKED?
No, your location is not tracked exactly, just the overview of location maybe city or town.
DO YOU SHARE OUR DETAILS WITH THIRD PARTIES?
On the request of government or to identify the fraud.
DATA RETENTION POLICY.
We retain the the data till you use the application or website. Once you delete the account from the application your data will be removed.
ACCESS TO PERSONAL DATA.
You can make change in your data as and when you want by using the application. Even you can remove the account.
DATA FROM CHILDREN.
We do not make application for children and the use of website is also not for children. If any data is gathered by minor, then it will be purely unknowingly.
We use encrypted methodology to preserve the privacy of our users. Any and all data shared with us by the user is encrypted and stored on our server and is not shared with anyone else except the user.
We secure our website and other systems against loss, destruction, unauthorised access, modification, or distribution of your data by unauthorised persons by implementing the appropriate technical and organisational measures.
We will maintain adequate technical and organisational security measures to protect personally identifiable information. As a policy, we secure each web page that collects personal information; however, the confidentiality of
personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. We are committed to maintain privacy of our clients and shall adopt all the measures to prevent leakage of personal information relating to our clients. However, we shall not be held responsible for any loss arising out of access and usage of unauthorised personal information by an unauthorised third party despite using all due measures by us. We are not obliged to store your Information for a period which is beyond the intended purpose for which such Information was collected or submitted.
We want you to be in control of your information and be aware of your privacy rights, so here are a few key points to remember:
Depending on your location you may have some or all of the following rights in relation to how we use your personal information:
Access: you may request access to your personal information and receive copies of it.
Correction: you may have inaccurate/incomplete personal information corrected and updated.
Object to, or Limit or Restrict, Use of Data: you can ask us to stop using all or some of your personal information or to limit our use of it.
Deletion: in certain circumstances, you can request a right “to be forgotten” (this is a right to have your information deleted or our use of your data restricted). We will honour such requests unless we have to retain this information to comply with a legal obligation or unless we have an overriding interest to retain it.
Portability: in certain circumstances, exercise the right to data portability (this is a right to obtain a transferable version of your personal information to transfer to another provider)
Consent Management: where we rely on consent to process your personal data, you may withdraw consent at any time. You do not have to provide a reason for your withdrawal where processing is based on consent.
If you wish to exercise any of these rights or wish to object to our use of your information, please write to us at the address listed below and we will consider your request in accordance with applicable laws.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on the rights and freedoms of another person. For example, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.
For your protection, we may ask you to provide proof of identity before we can answer the above requests.
CHANGES TO THIS POLICY